Assistance pour les achats effectués sur le site

Assistance téléphonique du magasin:

Pour bénéficier d'une assistance avec les achats effectués directement sur le site Web de Freecom:

00800 8372 2846
08:00 – 17:00

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Vous pouvez utiliser le formulaire ci-dessous pour contacter le Service clientèle pour toutes les questions relatives à la boutique.

Pour que nous puissions vous offrir un meilleur service, veuillez entrer votre numéro de commande ou votre adresse électronique ci-dessous.

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Pays:* Choose Albania Algeria Allemagne Andorra Angola Armenia Austria Azerbaijan Bahrain Belarus Belgium Benin Bosnia & Herzegovina Botswana Bulgaria Burkina Faso Burundi Cameroon Central African Republic Chad Cote D'Ivoire Croatia Cyprus Czech Republic Democratic Republic of Congo Denmark Egypt Equatorial Guinea Eritrea Espagne Estonia Ethiopia Finland France Gabon Georgia Ghana Grande-Bretagne Greece Guadeloupe Guinea Guinea-Bissau Hungary Iceland Iran Iraq Ireland Israel Italie Jordan Kazakhstan Kenya Kosovo Kuwait La Reunion Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Mali Malta Mauritania Mauritius Middle East Moldova Monaco Montenegro Morocco Mozambique Namibia Niger Nigeria Norway Nouvelle-Caledonie Oman Pays-Bas Poland Portugal Qatar Romania Russia (Россия) Rwanda San Marino Saudi Arabia Senegal Serbia Seychelles Sierra Leone Slovakia Slovenia Somalia South Africa Sudan Swaziland Sweden Switzerland Syria Tanzania The Gambia Togo Tunisia Tunisie Turkey Turkmenistan Uganda Ukraine (Украина) United Arab Emirates Uzbekistan Vatican City (Holy See) Western Sahara Yemen Zambia Zimbabwe

Subject heading:* Choose Question sur la facturation Question sur le téléchargement I have Forgotten My Password Question concernant la commande Question concernant la livraison Annuler la commande Demande d'abonnement Retour de commande Autre

More specifically: Choose I am tax exempt. I need a copy of my invoice. My total charge was incorrect. Why was I charged tax? I have a VAT question.

More specifically: Choose How do I download? I cannot find my order. I would like a CD version. My browser crashed. There is no download button. I received an error message.

More specifically: Choose Why was I charged tax? I am tax exempt. I have a VAT question. I received an error message.

More specifically: Choose I received an item that I did not order.

More specifically: Choose I purchased a digital (downloadable) product.

More specifically: Choose Please cancel auto-renew on my subscription.

More specifically: Choose I want to return a digital (downloadable) product.

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Thank you for contacting us. We shall try to get back to you asap.